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Humans sometimes are resistant to change; the emerging field of AI is the best example in recent times. Everywhere you look, we are told of the dangers of AI and how it is going to replace the human workforce. But that is the farthest thing from the truth, AI is already here in our everyday life and we as humans are living well with their help. Human-AI collaboration can only better our life and not upend it on its head. So, let’s see the various roles AI is playing as an assistant in our daily lives.
But before we look into the various fields of our daily lives where AI is making a change, let’s take a look at all the benefits individuals as well as society can get from this human-AI collaboration.
Benefits of human-AI collaboration
AI-driven home assistant devices like Amazon’s Alexa are making life easier for countless families. These devices allow the users to schedule their daily work, and to set reminders for doctor’s appointments to call up or send text messages when needed. Families with children are now using them to help their children with homework or manage the lights in the children’s room remotely.
Not only home assistant devices, we now have smart appliances that are making our lives easier and are AI-driven. We can now order directly from our refrigerator after checking what we have in it, or turn on the AC in our bedroom, even before reaching home! Smart cleaners like robot vacuum cleaners can clean the rooms on scheduled time while there are washing machines that can set their wash cycle based on previous data.
Coming to benefits AI is bringing to society, navigation and traffic management are becoming easier with AI. AI-driven apps like Google Maps work in real-time, calculating the best route for you by analysing the data at hand. It can truly find the best route for you and help you avoid traffic. Not only traffic, but AI is also helping security systems to better recognise online frauds and fraudulent banking activities. CCTV monitoring through AI is helping in better facial recognition which helps law enforcement to provide security and capture criminals. In some countries like South Korea, AI-driven monitoring systems can now predict if there is a chance of an unruly crowd in an area which can lead to a stampede. This especially was developed and employed after last year’s horrific Itaewon stampede that claimed more than 100 lives.
Have you noticed how online shopping has become a breeze in recent years? That is because online shopping sites use AI to gather and analyse data from your previous visits and behaviour on their site to provide you with personalized suggestions. It makes monthly shopping so much easier as you find all your regular purchases easy. It also helps you find clothes that are best fit for you.
Entertainment is also being enhanced by AI. And no we are not talking about the process of using AI to make movies or shows but the way streaming services like Netflix and others use AI to provide you with content you love. Just like shopping websites, streaming services also use AI to analyse data and customer behaviour to provide each of them with their own choice of movies or shows to watch.
If one segment of society had to adapt to the pandemic years, it was the education system of our country. Online classes saved students worldwide and now AI is being used extensively in this field to provide students with better ways of learning. Of course, the students are also using AI, especially AI-enabled writing apps to do their homework, but that is another whole scenario. The benefit of AI in the learning and education field is that it helps teachers create learning plans tailored to the student’s learning capacity. It also frees up time for the teacher by taking over the grading system which the teacher can use to better interact with the students.
AI is extensively being used not only by online shopping websites but almost all websites. Mundane tasks like answering general queries from potential customers booking online appointments or guiding visitors on how to navigate the site are now being done through Chatbots. This has immensely helped companies improve their customer service as now they can truly provide 24/7 help to their customers. AI-driven chatbots use machine learning and can interact with online visitors just like a real person. Social media sites are also using AI to better understand the behaviour of their users and use AI algorithms to provide them with content they love. Even email apps and programs are using AI to filter out spam, malicious emails and scam emails so that you see only relevant emails in your inbox.
So, these are the various benefits of AI in your daily life and the society as a whole. Now let’s see each segment where AI is being used to see how they are used.
Personalized marketing
One of the biggest use of AI in recent years, both by consumers and businesses has been to generate personalized marketing. A survey showed that 80% of people love it when brands provide them with personalized services. So, businesses are using AI to read consumer behaviour, analyse existing data and create results based on them. This makes it easier for businesses to target their potential clients increasing the rate of conversion. Consumers benefit from having to do less searching for items they like or need. AI is also working with other emerging technologies like AR (Augmented Reality) and VR (Virtual Reality) to make the online experience of customers immersive and as real as possible.
Healthcare
One segment of our lives that is going to be revolutionised by AI is the healthcare industry. We all know how robotic devices are already helping surgeons perform complicated surgeries, and this usage is going to get better in the coming years. Now AI is being used in every aspect of the healthcare industry be it booking an appointment (handled by Chatbots), taking images like X-rays or PET scans or be it reading medical history. AI will help doctors to diagnose more accurately, see better images of the inside of the human body and create personalised healthcare plans for each of their patients by tracking their medical history.
Cybersecurity
Cyber criminals are becoming all the more daring and sophisticated and it is only with a joint effort by humans and AI can such attacks be fought. AI is used extensively not only to prevent cyberattacks but also for various other purposes like spotting fake news, and phishing attacks and also to monitor social media sites. Governments are using the machine learning algorithms of AI to monitor suspected terrorist cells and also to analyse data in real-time.
Education
The education system has undergone a huge change thanks to the pandemic years. Online tutoring and virtual classes are becoming very common even after students return to their classrooms. Even regular schools are taking the help of AI to create e-learning platforms that can easily monitor each student’s learning process and capacity. The AI can then suggest teaching modules based on that which can help each student. Automating grading is another aspect of AI use in the education system.
Personal use
This is one aspect of the use of AI that is most noticeable in everyday life. With the development of the Internet of Things, AI-assisted smart devices are making life easier for today’s generation. From asking Alexa for a recipe to ordering for grocery through the refrigerator, any device connected to the home network can be used through AI in a coherent manner. AI can help you monitor your home, your family’s health and even your pet’s health by gathering data from all the smart devices in your home and analysing those data.
Gaming and entertainment
From Spotify to Netflix all kinds of streaming apps are using AI to create better content for their subscribers. These kinds of apps have a huge database of content, be it movies, shows or music and by gathering the user behaviour like which shows the user is watching, what he listens to next or what movies he watches on weekends, the apps can tailor individual viewing or listening lists for each of their subscribers. No matter how huge their ever-increasing user data is, AI’s help satisfies each subscriber. The gaming industry is also using AI along with VR headsets to provide gaming experiences where the games adapt to the players’ behaviours and respond accordingly.
Transportation
From self-driven cars to optimizing the fuel efficiency of aircraft, AI is seeing a huge use in the transportation industry. Self-driving cars rely on AI to guide their route, make judgments while driving and also see their environment. With the increase in the use of self-driving vehicles, it is expected that vehicle collisions will reduce in the coming years as well as gridlock jams. In air transport, AI is calculating routes that are most fuel-efficient by analysing data regarding aircraft weight, type, route, altitude, weather and distance. So, air transport is going to be greener thanks to AI. The airline industry is also using chatbots to assist customers in answering queries, booking flights, baggage tracking and other such miscellaneous works.
Conclusion
So, you see whether it is how you shop, to how you travel, AI is going to help you in every aspect of life in the coming years. This human-AI collaboration will make your life easier, efficient, accurate and personal. The ethical concerns of AI cannot be totally ignored, but given its impact on society and everyday life, we have to make sure that AI is developed keeping in mind principles and values that keep human life over anything else.
